In this informational white paper, Signant’s Denis Curtin shares best practices and ongoing learnings related to COVID-19.

Denis details the following patient engagement features that have been used during the COVID-19 crisis:

• Study updates
• Prescreening surveys
• Reconsent information
• Appointment/visit rescheduling
• Retention messages
• Trial instructions
• Safety resources
• Online social communities

Denis also argues that video capabilities are essential and can help studies overcome the COVID-19 safety concerns in such a way that prevents them from being placed on hold or discontinued.