James Jay oversees the global service business. He has 18 years of experience building successful software solutions for healthcare and life sciences. For the preceding six years he led the Global Imaging IT business at Agfa HealthCare, where he transformed the business strategy while creating a new market segment and established early market leadership. Prior to Agfa, James spent 13 years at GE, where he led the Global Cardiology IT business and held other roles across R&D and program management. James has an Master of Business Administration in Global Management from American Intercontinental University and a Bachelor of Science in Computer Science from the University of Oregon.